CHANNEL: Your Channel is how you communicate with your audience. It is a platform on Conexie through which users can contact you to ask questions, give feedback, or report problems. Depending on what kind of business you run, or how you want to connect with people, you can have multiple channels attached to your account. This will reflect in your service subscription.

BRANCHES: Branches are the steps that make up your reporting structure. They can be levels of a house; rooms in an apartment; different areas of a cafe; whatever you decide to make them. They eventually end in nodes.

NODES: These are the what finish your branches. They might be questions, answers to problems, direct links to other websites, or even a checklist of items to be ticked off. You can add as many end nodes to your branches as you want or need.

REPORTING STRUCTURE: The reporting structure is a tool unique to Conexie, and is what makes up your channel. It is an array of options that make branches and result in giving the user a way to communicate with your business.

RECIPIENTS: These are the people who you would like to receive and or be notified of your communications.

BROADCASTING: This is a way in which you can send out push notifications to a select group of people.

CONEXIE CODE: Your Conexie code allows and restricts access to your channel.

INVENTORY LISTS: These are essentially extra identifiers for your branches. They allow you to add an extra layer of information that will help you in receiving more specific information. For example they might be room numbers in a hotel, or car rego plates for a hire car business. 

ADMINS: Admins are who has administration rights to your channel. You can add as many as you like or need, and revoke or grant access as it is required.

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